Excellent communication skills and experience of managing a busy support section and medium sized development teams. At ease when dealing with clients at all levels and explaining in detail projects and methodologies. Quick and eager to learn new technologies and always striving to increase IT knowledge and exposure in any areas I am unfamiliar with. The experience offered would be extremely relevant for any role that involves an in depth knowledge of the IT industry and where a competent and knowledgeable performance is vital.
Successfully dealing with clients on a one to one basis, including on-site consultancy. Ensuring that clients receive competent and reliable service while at the same time maintaining a friendly working environment
Ability to fault find to a high degree of accuracy and to detect problems, sometimes before they become apparent to other people. Involved in full project life cycle from specification and design, to implementation and service support.
Able to organise workloads efficiently and accurately, including the planning and execution of training courses for end-users. Management of development projects controlling timescales and workloads for the development team.
Willing to work long hours under varying conditions and pressures with a continued genuine interest. Take pride in work undertaken and see projects through to a successful conclusion. Willing to travel when necessary on company business usually at short notice
C# and ASP.NET, Javascript, JQuery, NodeJS, RabbitMQ, HTML, JSON, XML, jQuery Mobile, Phonegap , Cordova ,Social Media ,Couchbase, MongoDB ,MS SQL Server 2000 upwards ,mySQL, Web Services, Telematics
Solutions Architect• Jan 2017 - Present
Working for the Parent company of 1Insurer on a contract basis to oversee the go live of a new system for a large motoring organisation. Working 3 days a week with the client in Manchester to ensure a smooth transition from the old system and mentor the staff in the effective use of the replacement system. Identifying and Troubleshooting issues and ensuring a quick turnaround for rectification.
Solutions Architect / ScrumMaster • July 2015 - December 2016
Joined 1Insurer (the software side of the Innovation Group) as a Solutions Architect working on client site to deliver bespoke systems based on the 1Insurer base product. Responsible for defining solutions to problems encountered by the business analysts or the senior development lead. I also adopted the role as Scrum Master on a specific project as there was no one in house available with the relevant skill set.
Duties also Included
Executive Vice President SaaS • December 2011 - July 2015
Leading a team of developer’s prototyping and developing systems using the latest technologies while working to agile methodologies. Responsible for designing system architecture and development best practice for the development team. Ensuring code source control systems are in place and continuation build practices were implemented. Responsible for delivery of components for a Telematics solution to the Canadian marketplace working in conjunction with the Canadian team to implement a solution for numerous Insurance Companies and a large Motoring organization. Also supporting other business units within the group by providing business analysis and development resource.
Development Manager• July 2011 - December 2011
Employed to lead a team of developers to architect , build and successfully deliver a telematics solution for a well know brand selling insurance to young drivers. Responsible for driving the project forward and delivering on time to aggressive timescales.
Senior Developer | Team Lead Claims | Technical Authority• November 2000 - July 2011
Employed within the Europe, Middle East and Asia area of the company as a senior developer, Development Team Lead and eventually a Technical design Authority. Worked on various projects using a multitude of technologies to include Active Server Pages and Java Server Pages within a Java framework. Worked on new technology framework written in java for the Companies claims, policy and billing enterprise solution. Design and Implementation of all Interfaces for Allstate Insurance Company of Canada. Based in Toronto for an 8 month secondment and then in Belfast for 5 months at NTNI (Northbrook Technology Northern Ireland)
Senior Analyst | Developer | Webmaster• January 1997 - November 2000
Senior member of the Councils PC Technologies Team working with Microsoft Access V2 and 97, Visual Basic Version 6 and SQL Server Version 7 to deliver end solutions to a variety of departments over a diverse spectrum of areas. Lead developer in the Web Technologies Team. Webmaster for Southampton City Council, involved in the full life cycle of the Internet project, including page design, HTML coding, database design, Web and Email server implementation and administration. Responsible for the day-to-day upkeep of the Councils large web site and for the even larger internal Intranet site.
Analyst | Developer | Consultant | Technical Product Trainer• Feb 1995 - Jan 1997
Duties included on-site consultancy, preparing and delivering a training course at different locations around the UK when required. Technical support for a large client base. Writing bespoke software using the company's own 4GL, mainly to integrate into various well-known Unix accounting packages (Multisoft, Tetra, System 6000).
Below is a list of IT related Qualifications gained during my many years of working in the IT industry
Southampton• April 2011
Whiteley and Online• May 2010
Whiteley• August 2005
Lee On Solent Testing Centre• April 2001
Basingstoke Testing Centre• May 2000
Southampton Technical College• 1992 - 1995